Business of Fitness
Client retention is highly dependent on client loyalty, which in turn, is highly correlated with a member’s overall
“Insurance”: yikes. If you’re anything like me before I became a certified insurance advisor at Next Insurance , the word brings you anything from mild anxiety to extreme frustration. For me, the hardest part about working in the insurance industry was understanding and remembering all of the confusing terms.
Imagine, for a moment, the first day of your first job. Were you nervous? Anxious to get out there and prove yourself? Did you wonder which fellow co-workers were going to become your friends? Were you afraid to make a mistake?
Personal trainers have the difficult task of not only managing themselves, but also the hundreds of clients they will see throughout their careers. This includes managing their workouts, re-assessments, and their emotions – yes, their emotions. Emotional intelligence (EI) is the ability to